Below you will find instructions for uninstalling Box Tools for both MacOS and Windows.
MacOS:
- Download the Box Tools installer.
- Open the installer and click Uninstall.
OR
- Go to "MacHD/Users/<username>/Library/Application Support/Box".
- Delete the Box Edit Folder.
- Empty your Trash Bin.
Windows:
- Open Control Panel > Programs and Features
- Select Box Tools and click Uninstall.
Per-User Uninstallation Script (End User Focus):
The Box Edit Cleaner is a PowerShell script meant to remove all traces of Box Tools from the machine.
Download the removal script from https://cloud.app.box.com/v/BoxEditCleaner (click download in the upper-right corner).
We recommend using the Per-User version for the cleaner first. If that version is not successful, please repeat the process but use the Per-Machine version instead.
There is a "READ ME FIRST" box note in the folder that you will want to read through before running the cleaner script.
Please see the below videos for step by step instructions on how to run the script on the respective operating system.
Windows
MacOS
Per-User Uninstallation Script (System Administrator Focus):
System administrators must remove per-user installations to move forward with machine-based deployments. Box provides a script to remove per-user Box Edit installations. The script verifies that the user has installed the per-user version of Box Edit and if so, proceeds with the uninstallation.
The script can be run on any Windows server (manually or automatically). This script was created for the Windows Server 2008 R2 environment as that server is typically used for wide-scale deployments. However, this script also works for older environments.
Use the following procedure to uninstall per-user Box Edit installations.
- Open the Group Policy Management Console.
- Expand Forest, Domains, and the domain. Right-click Group Policy Objects, and then click New.
- In the New GPO dialog, in the Script Name field, type Box Edit per-user removal script. Click OK.
- Right-click Box Edit per-user removal script under Group Policy Objects, and then click Edit.
- In the Group Policy Management Editor window, expand User Configuration > Policies > Windows Settings, and click Scripts (Logon/Logoff).
- In the right pane, right-click Logon, and then click Properties.
- In the Logon Properties window, click Show Files...
- Download the removal script from https://cloud.app.box.com/v/BoxEditCleaner (click download in the upper-right corner), and save it to the folder that Show Files... opened. The script requires user credentials. If administrators want to uninstall the per-user Box Edit installation through Group Policy, they must assign it under User Configuration -- if they do it under Computer Configuration the script runs as a system.
- Close Windows Explorer, and return to the Logon Properties window. Click Add...
- In the Add a Script dialog, in Script Name, click Browse..., and select the script you saved in the previous step. Click OK.
- In the Logon Properties window, click Apply, and then OK. Close the Group Policy Management Editor window.
- In the Group Policy Management Console, link the GPO to the domain or any organizational unit.